1. Introduction
Sphere Smart Tech Ltd ("MintGold", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the MintGold platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, government-issued ID for KYC verification
- Financial Information: Wallet addresses, transaction history, account balances
- Technical Data: IP address, browser type, device information, access logs
- Usage Data: Pages visited, features used, interaction patterns
3. How We Use Your Information
Your information is used to:
- Provide, operate, and maintain the MintGold platform
- Process transactions and manage your account
- Comply with KYC/AML regulations and legal obligations
- Send important updates, security alerts, and support messages
- Improve our services and develop new features
- Detect and prevent fraud or unauthorized access
4. Data Protection
We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Strict access controls and employee training
5. Data Sharing
We do not sell your personal information. We may share data only with:
- Regulatory authorities when required by law
- Service providers who assist in operating our platform (under strict data protection agreements)
- Law enforcement agencies in response to valid legal requests
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Financial records may be retained longer as required by applicable regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing activities
- Data portability
8. Contact Us
For privacy-related inquiries, please contact our support team via WhatsApp at +44 7729 267208 or through our Support page.
Last updated: March 2026
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